Reviews

Trusted by Your Neighbors

See what our customers are saying! We take pride in delivering exceptional service and quality, and our reviews reflect the experiences of those who have worked with us. Read their stories and find out why our clients keep coming back.
Diane Tuell
2 days ago
Reliable, trustworthy and professional employees!!
Jessica Lewis
3 days ago
This is the best HVAC Tech I have had yet!! Big shout out to Holden Graves for his many years of experience and top Quality Control skills. Highly recommended and top notch services!
William Key
3 days ago
Jack was amazing- he found problems I suspected and was upfront about everything involved-totally refreshing and encouraging to have someone be upfront, honest and offered true service options and advice. Some of the information was hard to hear but thank goodness I have real options. Thank you Jack for being so thoughtful and informative and getting my unit up and running. You are a wonderful representative for your company and profession. Tuck and Howell you have a repeat customer.
Darlene Gold
4 days ago
Hunter and James were very knowledgeable and courteous. Both did an excellent job for us!,
Nyiesha Anderson
4 days ago
Needed their services for a drain cleaning, they were quick and priced very reasonable. Didn’t try to sell me a bunch of unnecessary services, just did what I asked. I would definitely recommend them 10/10!!
Diane Tuell
5 days ago
Reliable, trustworthy and professional employees!!
Rick Agrimonti
5 days ago
Hector did a fantastic job. Very professional.
Julie Dulman
5 days ago
Tony was wonderful. Helped us out greatly
Deborah Haydock
6 days ago
Very pleased with their work and dedication
Ashley Creasman
1 week ago
Owen came out, determined the issue with our air conditioner, explained a couple of options for fixes along with the benefits of each, and completed the repair in a timely manner. His communication was great and he got the system going again quickly.
Nancy Harris
1 week ago
Dennis Is Wonderful, & a Superb Technician!! Thank You!!!
Kendall Layton
1 week ago
Jim was wonderful! They were prompt on arrival and had my line cleared in no time. Very friendly and a great company to deal with!
David Shuck
1 week ago
Once again, we were in a tough spot and the folks over at Tuck & Howell saved the day. Tim was great, super helpful and professional. Today, our membership made all the difference.
Robert Dickert
1 week ago
Bryson Lewis and Tom Mueller installed a new furnace and A/C system in my home quickly and professionally. They had to put up with all my questions and still were efficient and awesome. Even the preliminary inspection was professional and courteous. Very satisfied with the work that was done.
Devonte Dixson
1 week ago
Holden helped me get my unit back running properly. Made some recommendations to prevent future issues. Tuck & Howell always has great customer service.
Beth Stout
1 week ago
Paid for a preventive maintenance inspection on two HVAC systems. They were prompt, professional, and completed a thorough inspection. They confirmed both systems were operating properly and provided the documentation we needed. Great experience.
suzette morton
1 week ago
James S. of Tuck & Howell was professional, knowledgeable & courteous. He arrived on time and was respectful of my property. He took extra time to answer my questions and explain things simply. Thank you!
Janice Smith Wilkins
1 week ago
Holden AND Nathan have both been amazing! We have had a lot of work done in the past by other companies but these guys are above and beyond ANY others we’ve ever used!!!
MARTY SMITH WILKINS
1 week ago
Well done presentation of what needed to be addressed and fixed.. Holden took great care to explain and show us each step.
Byron Gainey
1 week ago
Needed to have my water pressure and pressure relief value evaluated. The technicians were scheduled but were able to arrive earlier than planned. The assessed the PRV and determined the only an adjustment was needed to resolve my concerns.
They were very easy to engage with and provided recommendations for upgrades when replacement was needed on my tankless HW system.
Ashley Hood
2 weeks ago
Connor Brandt was my technician and did a fabulous job of explaining everything in terms I could understand. The most important part was he gave me options and did not try to shove a new unit up my throat. I have had that experience in the past. He was an absolute pleasure to work with!
Will Wiles
2 weeks ago
Very professional and responsive to questions. At the diagnostic, Nathan was very methodical and provided a very reasonable plan for solving an airflow issue with old air ducts. Jose and his team were absolutely exceptional at installation. Very high quality work and attention to detail. Would highly recommend the company and the team!
Jean Bratton
2 weeks ago
Connor and Josh are very professional they were on time. They explained verbally and by pictures what was going on with my ac/heating unit. Gave me a repair option as well as 3 replacement options and made sure I understood what they were presenting. Very polite young men...good representatives for your company.
Chad Wade
2 weeks ago
The service was excellent, he explained everything prior to completing the work and walked me through after completion. Prices was very fair and I would definitely recommend their service.
Greg Miller
2 weeks ago
Tuck & Howell provided excellent service for our family. Kole, our service technician, was outstanding. He is polite and took time to explain everything he did to correct the problem with our HVAC. We will use Tuck & Howell and request Kole as our technician for any of our future HVAC needs. THANKS KOLE!!
Colin Martodam
2 weeks ago
Jesse serviced our mini split systems at the office today, and he was great. Professional, articulate, patient, and knowledgeable. A quick fix was all we needed so when he was done getting us cool air, he went over and above to clean the filters for us without even being asked. Thank you!
Dora Graham
2 weeks ago
My experience with Tuck & Howell was great. My technician, Holden Graves had the best character and such a kind spirit. He was able to address my problem and fix it and I was very pleased.
Deb S
2 weeks ago
Jim came out today to replace Moen Flo device. He was quick and efficient and he left my setup better than it was before! I was impressed.
Victor Storkel
2 weeks ago
Tech was very knowledgeable and helpful.
Joe Lowrey
2 weeks ago
Thomas & Tony were great!
Scum Dog
2 weeks ago
Mr.Brandt was great. Not only did he provide a diagnosis for the service needed, he was also very genuine and upfront. He broke everything down and gave all the options before every move. As someone in hospitality, I can say with certainty he’s not only a professional, but an asset to any employer or customer.
Mary Potter
2 weeks ago
Jackson is amazing. For a young man he is friendly, respectful, extremely caring and knowledgeable. Fixed our HVAC and communicated excellent on everything he found and exactly what needed to be gone. He was SPOT on. God Bless you Jackson. You are a talented young man and we pray only the best for you.
Steven Rofelson
2 weeks ago
Needed toilet repair they came same day and did a great job. Sutherland James was my technician and explained what was wrong and told me my options to fix it. He was very knowledgeable, professional and polite. Most of all very friendly. Would highly recommend Tuck & Howell.
Edd Sullivan
3 weeks ago
Our a/c unit for upstairs went out and it instantly got up to 85 degrees. I Hit up Google and found Tuck & Howell. It was later in the evening and they still were able to get a technician sent out for me. Holden called and said he was 20mins out. He arrived on time and got right to work. He replaced the capacitor and got us cooling down in no time. He was very informative about what was going on with our unit and didn’t pressure us into making decisions about purchasing items that would extend the life of the unit. He gave a great pitch though. Nice having technicians that are relatable, easy going and still able to maintain their professionalism. Felt like I already knew Holden. Highly recommended!
Dennis Moon
3 weeks ago
Called T&H this morning about HVAC unit leaking water in basement. Their technician Jack arrived shortly after 1 pm. They called 30 minutes before to say he was on his way. He found the problem was an improperly installed drain line that had finally clogged after years of use. He replaced a section and resealed some joints that were questionable. He explained a couple of options depending on how much I wanted to spend. The final charge was exactly what he quoted at the beginning. In an hour he was done. I'm thoroughly satisfied with Jack's work and Tuck & Howell's response.
Charley S
3 weeks ago
Folks at Tuck and Howell Nathan, Jose, Oscar and Eric worked with me on getting a Great Heat Pump unit along with instalation and new Duct work.
Simon Aldibbini
3 weeks ago
The technician Holden did an excellent job for doing the maintenance on my ac unit today. Thank you
Susan Cantrell
3 weeks ago
I was very impressed with the quick, professional service from Tuck & Howell Plumbing. Their customer service is top notch!
Wendy Redmon
3 weeks ago
Lane did a great job cleaning our units and installing the needed updates to keep everything working its best!
Lynnie
3 weeks ago
Service technician was pleasant, courteous. Explained what was completed and status.
Jonathan Hudgens
3 weeks ago
Tony and Thomas were curtious, timely and explained the situation well. Would definitely recommend!
Kaybron Daniel
3 weeks ago
Tony & Tomas
Marinda Everette
3 weeks ago
Connor Brandt worked all day to get our unit back up and running after a 2 week delay waiting for a new compressor. He did a great job. He worked outside on one of the hottest days. He is very nice and professional.
Karla Byrne
3 weeks ago
I highly recommend Tuck and Howell for HVAC repairs. They were prompt in responding and provided excellent service. The price was reasonable and suitable options were presented to manage overall cost.
E Wheetley
3 weeks ago
Had a great experience with plumber Nate today. Super nice and took his time explaining everything that needed to be done to get rid of an old garbage disposal that no longer worked. I've been using Tuck and Howell for the last year now and every person I've talked to is very respectful and professional.
James Pearson
3 weeks ago
Excellent, could not be better. Perfect work from all.
Richard McDaniel
3 weeks ago
Service Tech arrived on time and the tracking option is a huge plus. No need to wait around all day wondering when they will arrive. The service itself was professional, informative, and fast. Personally, if I have a choice I would ask them to send Holden Graves (Tech) for any future service I may need. His knowledge, courtesy, and relatable attitude were fantastic.
Kathy Ensley
3 weeks ago
Jack showed great kindness and professionalism through the entire project. We appreciate his diligence.
Dora Graham
3 weeks ago
My experience with Tuck & Howell was great. My technician, Holden Graves had the best character and such a kind spirit. He was able to address my problem and fix it and I was very pleased.
Naien Wu
3 weeks ago
It is a very fast response and very detailed inspection and explanation , i love to work with your team. Cheers
nora shore
3 weeks ago
Great professional service provided in prompt and courteous manner
Kim Richards
3 weeks ago
Thomas and Tony did a great job, they took the time to explain everything with my hvac system and told me about the maintenance plan that you offer that I am going to sign up for. Many thanks to Thomas, Tony, and the team at Tuck and Howe.
Roger Mann
3 weeks ago
I have used them before and today and will again if necessary.
Hunter Kirby
3 weeks ago
Connor was quick and very polite. Great service
Gregg Miller
3 weeks ago
After having issues with another company being unresponsive after scheduling an appointment, I reached out Tuck & Howell. Thomas, Tony, and Joey were great to work with. They showed up on time, answered all my questions, and got a plan together to fix the issue. Would highly recommend Tuck & Howell to all my friends and neighbors.
janine serell
3 weeks ago
Competent, On time, Clean and Polite! All the things
Mike Sweeney
3 weeks ago
Professional and timely from beginning to end. Sales Rep and Installation team took an interest in my family and addressed all of our needs. Provided temporary AC units while we waited for the installation. Was impressed by the company’s longevity and employee experience.
jim Rayot
3 weeks ago
Service tech was good and polite. Very thorough and efficient. Did sell me on a hvac hard start relay.
I felt it was too expensive. I have had them before but $419. Is too much based on my research.
I hope it was a Lennox compatible device? I have to assume it is. The device is good to have and I would have installed one my self but at 82 years old with cancer it is too hard for me.
Donna Thompson
3 weeks ago
they were very nice. They did everything very respectful. They put these things on their shoes to keep my floor clean. They did everything so wonderful. It wasn’t funny. I would recommend them to anyone.
Heather Holweger-Garcia
3 weeks ago
Connor and Chandler were friendly, prompt, provided a detailed report of my air conditioning issue, as well as quick fix and long term suggestions. My air conditioner is back up and running, and it was completed at a reasonable price.
Deidre Cotterill
3 weeks ago
I can’t say enough good things about Tuck & Howell Heating & Air!

Our HVAC suddenly stopped blowing cold air, so I gave them a call. Spoke with Michaela. She was upfront about their $69 diagnostic fee, and she had someone out to my home the very next day.

Ironically, just before Connor arrived, the system started working again. I showed him a video of what had been happening, and he immediately took the time to listen and understand the issue. Connor was incredibly friendly, professional, and even showed some love to my sweet 90-lb puppy, she absolutely adored him!

He performed a very thorough inspection of our HVAC system in the attic, and clearly explained everything he found along with showing me photos he took. While the original issue wasn’t actively occurring during his visit, he could still identify the issue and also discovered a significant buildup of mold and mildew inside the duct work. He explained that it wasn’t causing the immediate cooling problem but was definitely something that should be addressed for the health and efficiency of the system.

What impressed me most was Connor’s honesty. He reviewed the pricing, answered all of my questions, and never once made me feel pressured to purchase anything. It was such a refreshing experience. I’ve had technicians from another HVAC company service this same system for several years, and not one of them ever mentioned the mold and mildew buildup that Connor found during a single visit.

Because of the outstanding service Connor provided, I signed up for Tuck & Howell’s monthly maintenance club ($20 a month). I also approved the cleaning and recommended repairs, and I’m looking forward to having Connor come back to get our system back to 100%.

It’s rare these days to find someone who is knowledgeable, honest, professional, and genuinely cares about doing the right thing. Connor absolutely earned my trust, and because of him, Tuck & Howell has earned a customer for life. Highly recommend!
Lily - Tianyi LI
3 weeks ago
Holden did an excellent job fixing my A/C system in just two hours. He was highly professional, knowledgeable, and efficient throughout the entire process.

I was especially impressed that the company sent a technician the very next day after I called at 10:00 PM when my A/C stopped working on one of the hottest days of the year. Their prompt response and outstanding service exceeded my expectations.

Overall, it was a great experience, and I highly recommend this company!
Ryan Stroh
3 weeks ago
Connor came to our home to do a maintenance on my A/C unit. He was very knowledgeable and friendly. He was very professional and thorough. He did a great job at explaining everything that was going on. If we end up getting a new a/c system from Tuck and Howell we want Connor to put it in. 5 stars.
Kipp Woods
4 weeks ago
Holden came first thing Saturday morning. It was hot but he got me back working. Price was reasonable and the maintenance plan is a no brainer. Thanks Holden Graves
John Abraham
4 weeks ago
James completed the work in a timely manner and it was done exactly how I requested.
joe chiodin
4 weeks ago
Technician was great. Done ahead of schedule.
Lynda G
4 weeks ago
Tuck and Howell have serviced my HVAC systems for over 25 years. Sharing that Tuck & Howell provides a very comprehensive HVAC systems check when they perform their annual maintenance. They provide details on what they have done and take the time to answer all my questions. The price is very reasonable. And most of all.. the service reps are very courteous and polite.
Christine Sammons
4 weeks ago
Very professional and took care of my system
Dennis Moon
4 weeks ago
Called T&H this morning about HVAC unit leaking water in basement. Their technician Jack arrived shortly after 1 pm. They called 30 minutes before to say he was on his way. He found the problem was an improperly installed drain line that had finally clogged after years of use. He replaced a section and resealed some joints that were questionable. He explained a couple of options depending on how much I wanted to spend. The final charge was exactly what he quoted at the beginning. In an hour he was done. I'm thoroughly satisfied with Jack's work and Tuck & Howell's response.
Darrell Miller
4 weeks ago
I had a major problem with the ductwork in my attic. Tuck & Howell did a fantastic job, starting with analyzing of the problem, explaining the problem, and recommending the correct solution. Excellent diagnostics by Jackson. The installers, Justin Crews and Donnie, skillfully and professionally completed the installation. 100% satisfied.
Ricky Broadnax
4 weeks ago
Holden came out and gave me a great experience and great customer service.
Paris Earle
4 weeks ago
Very Knowledgeable, On time, and considerate
Lucinda Rayome
4 weeks ago
Wow. Hector came in, did a maintenance check on the plumbing. He explained everything in detaila dn showed me pictures of what he checked.
Hector was polite, friendly and obviously has experience.
Thank you for sending professionals to my unit.
Caitlin Ratliff
4 weeks ago
10/10 service! Owen was our service technician and was incredibly helpful and respectful. Will use them for all of our HVAC needs!
Jennifer Park
4 weeks ago
He was nice and polite. He had a good knowledge of the issue. He made the repair quickly.
Toshua Kennedy
4 weeks ago
Kole Brown provided exceptional work! He was polite, professional, quick and thorough! Our family is grateful that you have technicians like him. Until next time 😀The Kennedy's
Cara Geloni
4 weeks ago
I'm a first homeowner and have never dealt with anything HVAC related before. I had no idea what I was doing, but had heard wonderful things about Tuck & Howell. They were extremely helpful on the phone and sent out JD to work on my HVAC. He was very kind, friendly, thorough, and exceptionally good at his job. They were able to work with me on my hectic schedule and were very knowledgeable. I had a wonderful experience with them and will be using them from here on out.
Dana B.
4 weeks ago
JD recommended and installed the Reme Halo LED and it has made a HUGE difference in the air quality in our home. I live in an older condo and odors transfer from our neighbor - she diffuses essential oils particularly eucalyptus. Diffusing essential oils emits VOC's into the air and the Reme helps clear our air and gives me peace of mind that our health is not being compromised. Very grateful to JD for all of his help!
Franklin Steele
4 weeks ago
Called shortly before noon and T & H had a tech here by two or so in the afternoon. Tim, the tech, quickly diagnosed our kitchen drain issue and had it taken care of within an hour or so. Tim was thorough, professional, knowledgeable, and personable. We're very satisfied with his work and highly recommend T & H.
Rebecca Zander
4 weeks ago
HUGE Thank you to Connor. He did a wonderful job getting us squared away after discovering mold in our attic HVAC unit. We're all highly allergic to mold in our house, so hopefully this helps with some of the health issues we've been dealing with. Thanks, again!!
Latori Fant
4 weeks ago
Awesome. Quick. Knowledgeable. Friendly service! Hunter Connelly is the BEST!!
eddie mansfield
4 weeks ago
Great people! Every one so far has been great!
Cheryl Hawkins
4 weeks ago
BJ was great and got us up and running and the air going!
Terence Green
4 weeks ago
We scheduled the $29 tune up, Connor was our tech today. He showed up on time and was very knowledgeable and thorough. Chandler came out as well to give us options on upgrading our unit. Call Tuck and Howell if you have an issue!!!
Linda Andrews
4 weeks ago
Given explanations for duct cleaning and time that procedures would take. Workers polite and cleaned up before leaving.
jeffrey mager
4 weeks ago
Holden and Chandler were great today and explained everything we had to do very clearly. For our insulation and furnace upgrades.
Thanks guys
jim Rayot
4 weeks ago
Service tech was good and polite. Very thorough and efficient. Did sell me on a hvac hard start relay.
I felt it was too expensive. I have had them before but $419. Is too much based on my research.
I hope it was a Lennox compatible device? I have to assume it is. The device is good to have and I would have installed one my self but at 82 years old with cancer it is too hard for me.
Rachel Anderson
4 weeks ago
Repair was on my mini-split unit
Very efficient, pleasant and knowledgeable repairman, definitely recommend..
Daniel Therrien
4 weeks ago
Had great service. Technician Kevin was fair and honest. Unfortunately told us the entire system needs replacement. sadly the estimates are upwards to $15,000. My elderly parents and myself just won’t be able to afford it. Going to be a long summer. Currently trying to find used window units on marketplace to get us by. If anyone reads this review and would like to help out with donations toward a new system. Please send to Cash App to $864fishing. Thank You and God Bless!
valerie wright
1 month ago
We called Tuck and Howell because we wanted to get a maintenance check up on our ac unit,it hadn't had one in a couple years and wasn't keeping up ,especially since it has gotten so hot, we were sent Tech Jesse, Jesse was very thorough ,not in a rush and it was very hot that day,He found a few minor problems and fixed them ,now the air works perfectly, and Jesse was so kind ,
professional and very knowledgeable ,we could've had a better experience, we highly recommend Tuck and Howell
Robert Freedline
1 month ago
Justin, Donnie, and Oscar find a fabulous job installing a hew cooling system!
rpc “RPCTMC” tmc
1 month ago
Excellent customer service! Kole is a great technician and very professional. They installed our unit years ago and have done a great job maintaining it and keeping us cool! Thank you!
Brad Mackiewicz
1 month ago
Tuck & Howell came through for us! Timely service with constant updates on repair progress. Thanks for a quick return to AC..
Hey Pop
1 month ago
I would give Tuck & Howell 10 stars if I could!

SHORT VERSION:
Tuck & Howell is the company you want for your HVAC system maintenance and repair needs. I dealt with Holly and Holden and they are both outstanding and provided exactly what I needed.

LONG VERSION (please read if you're frustrated like I was):
After years of dealing with one of the "Big HVAC Companies" in the Upstate area, I was tired of them not addressing my concerns and pushing their "You're going to need a complete HVAC system replacement" business model. I was looking for an actual service company who would dispatch skilled and knowledgeable technicians to help me maintain my relatively new system and get as much life out of it as I could.

My home is only 7 years old, and the HVAC system still works quite well. However, I was having issues with it keeping up during the hottest 90+ degree summer days and thought I would get someone to come out and take a look at it since the refrigerant hadn't been checked since installation. So, I called the "Big HVAC Company" I had used in the past while in another house and they came out (almost 2 months later) and said my refrigerant was low and that I needed a new HVAC system. When I asked if they could just top it off and see how long that would work, the technician (or rather, salesman) balked and said the best he could do would be to provide me a quote for repairs, along with some upgrades I didn't really need, but wouldn't recommend simply adding refrigerant.

Frustrated, I called Tuck & Howell and expressed my concerns and from the very first conversation I had with the representative, I knew I had found the answer to my problems. Within 2 days, Tuck & Howell had scheduled and dispatched a technician.

The communication and service provided by Tuck & Howell is outstanding! From Holly's messages letting me know that the technician was on his way, to Holden, who patiently listened to my concerns and expertly assessed my HVAC system and provided me with service options, I knew I had finally found an HVAC company that suited my needs.

Holden confirmed that my system was a little low on refrigerant, but provided an option to "baseline" my system and top it off, then check it again later to determine the severity of the leak. He even checked out 2 items the "Big HVAC Company" said were on the verge of failure and needed replacement, but these turned out to be functioning fine. Holden also discovered a clogged drain line that the "Big HVAC Company" technician was supposed to have cleaned a few weeks prior.

Holden also let me know (based on actual data and system flow readings) that he thought my HVAC system wasn't "balanced" for my home and that, with some simple modifications, we could get better airflow and efficiency from our existing system. Something the "Big HVAC Company" didn't even notice - and had they done so, they would have said I needed a complete HVAC system replacement anyway.

Outstanding job, Tuck & Howell! Keep up the over the top efforts in meeting your customer's needs.
Rene Ledesma
1 month ago
new A/C installed
Matthew Schrettner
1 month ago
I had a great experience. I was able to schedule an appointment online without trouble. When the the serviceman arrived, he was prompt, helpful, efficient. I had a very positive experience and would use the service again. Thanks!
Robert Quackenbush
1 month ago
This is the first time I have used Tuck & Howell for plumbing (I recently used them for HVAC maintenance). I was very impressed with the service I received for the replacement of my kitchen faucet. Booking an appointment online was very easy and my appointment was confirmed the same day (on a Sunday). My technician, James S., was extremely helpful in providing options for my repair. In addition to fixing the issue at hand, James provided extra suggestions for future improvements without making me feel pressured to move forward with them. I felt like I had all the information I needed to make a decision. James was professional, courteous, and friendly. He took the time to go over all my options and thoroughly explain the estimates. I feel relieved knowing that when I have a plumbing or HVAC need Tuck & Howell will be there. Thank you!
Kathy Loftis
1 month ago
The air went out during the night and the company was called early.
Connor arrived a few hours later, checked everything out and was great. Thank you for the quick service.
Marc & Karie Hall
1 month ago
Very professional. On time. Knowledgeable. Friendly and willingness to go above and beyond to help.
eddie mansfield
1 month ago
Great people! Every one so far has been great!
John Conover
1 month ago
We had a great experience! He was extremely responsive, professional, and honest throughout the entire process. Rather than trying to sell us a new system we didn’t need, he took the time to understand our situation and provided straightforward, trustworthy advice. That level of integrity is hard to find and was greatly appreciated. We will absolutely keep him in mind for any future HVAC needs or home projects. Highly recommend!
Steve Davis
1 month ago
Everyone from the first contact with Amanda immediately after I requested a quote online , at night . Sam’s professional approach handling the getting started with a quote and her sincere approach thru the process . Joey , by far the most technically proficient and professional sales and estimating person that I worked with . Justin and Donnie did a fabulous , professional and timely install job in the incredible heat . Both were awesome help and support . Tuck and Howell will do all my HVAC work in the future because of these great guys .
Willie Callahan
1 month ago
Super service via Tim and his assistant, couldn’t be happier with my experience with Tuck & Howell. Two thumbs way up!
Bobby Hammett
1 month ago
Connor and Thomas did a great job installing a new coil in my upstairs unit and a dehumidifier in the crawl space. Very friendly and professional. I would definitely recommend Tuck and Howell.
PapaFish
1 month ago
Totally impressed with everyone involved in the process. Each one showed amazing level of expertise in their respective fields. Great follow up. Salesman went the extra mile in bringing window units while repair parts were being gathered. He came back and assisted in engineering the design of the upgrade in overall air flow. He helped in diagnosing a separate system that failed while the original system was being replaced
Darlene Wright
1 month ago
I have no complaints. The technicians were so nice and respectful and helpful. I recommend Tuck and Howell to any one looking to have air and heat services or need a new system.
Willie Callahan
1 month ago
Excellent service provided, Tony the technician was awesome. I will use Tuck & Howell for my utility work. Thank you!
Breylon Jones
1 month ago
Jack was amazing. Such a pleasure, very respectful and professional!!!!!!!
Meredith Hains
1 month ago
Connor was so great! He was very nice and answered all my many questions with a smile. He won my cat over (which is not easy to do) and my daughter loved serving him plastic food. He gave me lots of tips to keep my systems running well, I'm so glad I found a company with such a wonderful person. As a single mom it's hard to feel comfortable with maintenance companies and he put all my worries at ease!
mike cannon
1 month ago
Branding is on point
Linda Guthrie
1 month ago
This is the second time I have used Tuck and Howell services and the second time I have been extremely pleased with their work. Their technician, Will Geer, went above and beyond to resolve the issue I was having with my water heaters. He was not only knowledgeable and personable, but took great care of our home. It was refreshing to have someone care about, and take pride in, doing a good job. He is an asset to the company!
Penny Brissey
1 month ago
The team including Eric, Jose, Juan,Oscar and Rodrigo did an excellent job.
Tracy McGrew
1 month ago
Exceeded my expectations. A/C stopped working in the early morning on July 4th and the technician (who was so friendly and professional) was at my house by 3pm the same day. I recommend them whole heartedly.
Matthew Schrettner
1 month ago
I had a great experience. I was able to schedule an appointment online without trouble. When the the serviceman arrived, he was prompt, helpful, efficient. I had a very positive experience and would use the service again. Thanks!
James Newman
1 month ago
Great service. Very detailed and complete.
Us Us
1 month ago
Tony and Thomas did a wonderful job!
Very Informative!
James Parris
1 month ago
I would like to say thank you to Tuck & Howell for sending someone to check my AC system for my home so quickly. Connor, a field technician showed up first. He look at my system and explained what I must do to get the system fixed. He also explained why. Story short, I must replace this 40 year old system. So Connor called his field supervisor, Josh. Josh looked at the system I have and inspected my home to see what must be done to install a new AC system. Then Josh and Connor sat down and talked with me about options. They answered all my questions. We came up with a plan that was satisfying. I noticed while we doing business, we were talking together like we were family. They were so polite, not in hurry to rush off, willing to help me in any way they can. We laughed and joked around a little. I have been doing business with Tuck & Howell since 1995. And I'm still proud they service my home AC system.
Bobby Hammett
1 month ago
Connor was very knowledgeable and took the time to explain the HVAC issues that were found and how to fix them. I would highly recommend Tuck and Howell.
eddie mansfield
1 month ago
Great people! Every one so far has been great!
Sarah Eckonen
1 month ago
Our technician James Sutherland was very knowledgeable and helpful. He fixed our leak. I would recommend this company for any plumbing needs.
Dominique Lewis
1 month ago
Jack, Nathan, and Will came out for a service call on our AC, and although we ended up having several issues, they quickly found a solution that worked well for everyone. They explained everything clearly, completed the work in a timely manner, and provided excellent customer service throughout the entire process. If you’re looking for a knowledgeable, honest, and professional team, I highly recommend them!
mccrawsj
1 month ago
Our A/C stopped working last Thursday about 2 pm and Jesse got here on Friday about 4:50.It was about 88 degrees in our home and scorching hot on the outside. Jese worked tireless until he had everything up and running about 9:45. Our sincere thanks to Jesse for his hard work.
Rodney Bishop
1 month ago
Connor came out and did and awesome job. Pleasure meeting such a professional person. Cool air tonight
Samantha Ewart
1 month ago
Tony and Thomas did a great job!
Tracy McGrew
1 month ago
Exceeded my expectations. HVAC went out in the early morning on July 4th and the technician (who was so friendly and professional) was at my house by 3pm the same day. I recommend them whole heartedly.
Cynthia Dyson
1 month ago
Great service from technician Tim made the whole experience just wonderful. He gave great suggestions for plumbing issues and provided a timely estimate on additional service items that do need to be done. Just a Wonderful experience.
Rae Lighty
1 month ago
They fit my family into their already busy schedule and we appreciate it so much! They are awesome
robert rogers
1 month ago
Very good service performed in a professional manner
Keith Morris
1 month ago
Kevin Ibanez came out and did a tremendous job! Quickly found the problem and resolved it! Great service and super professional!!!!
J. Kahle
1 month ago
We had one hiccup in the beginning that was resolved. Everything else went smooth The installation team was great.
Kayla Murdaugh
1 month ago
Technician came in the scheduled window and called when on the way. Did the tuneup service and provided detailed information on any findings. Also loved that the quotations we requested came as separate quotes or altogether so we could choose timing.
Tristan Nohrer
1 month ago
Professional, on-time. Dennis was very knowledgeable and friendly.
rpc “RPCTMC” tmc
1 month ago
Kole is awesome!!!! He truly saved the day in this terrible heat! He arrived quickly and had cool air up and running in 5 minutes. He was professional and super friendly. We are so thankful for his expertise.
Ed Menuey
1 month ago
The problem with our AC unit was found quickly and fixed fast. (Electronic component.) We were told about T&H by a neighbor and we were very pleased. Highly recommended! Not completely sure about the price of the component but it was 100 degrees today so we can't complain.
Rae Lighty
1 month ago
They fit my family into their already busy schedule and we appreciate it so much! They are awesome
Penny Brissey
1 month ago
The team including Eric, Jose, Juan,Oscar and Rodrigo did an excellent job.
Robert
1 month ago
The service techs have all been wonderful, thorough and neat.
Kevin Harbrecht
1 month ago
I’d have to say, what a
Pleasure meeting with Jack. Talk about a personable individual. Great sense of humor. Very honest individual. Great representative of the company. He did a very thorough job with explanation as he went.
Kenny Carpenter
1 month ago
Jesse was GREAT! Worked very hard and found the problem! Thank You!
Robert Green
1 month ago
First I want to say thank you for fast service to repair my A/C unit. The service tech was outstanding and knowledgeable. Once again I appreciate it.
Nicole Lindsey
1 month ago
Hunter provided outstanding service! He was extremely knowledgeable, professional, and resolved the issue quickly and efficiently. He took the time to explain everything clearly and made the entire process stress-free. I truly appreciate his expertise and excellent customer service. I would highly recommend!!
Jake Johnson
1 month ago
Tim and James they did real good on replacing my bathtubs and the house
brandon wooten
1 month ago
Quick response time. Very friendly over the phone. Kept me updated on arrival time. Technician was very respectful and went into the details with me.
Kevin Harbrecht
1 month ago
I’d have to sat, what a
Pleasure meeting with Jack. Talk about a personable individual. Great sense of humor. Very honest individual. Great representative of the company. He did a very thorough job with explanation as he went.
Stephanie Wells
1 month ago
James was the plumber that came out and helped fix a broken pipe under my sink. He was friendly, courteous, knowledgeable and excellent at explaining every aspect of the job. I would highly recommend!
Megan Heskett
1 month ago
Tony and Thomas did a great job! Prompt, knowledgeable, and quick service. Would recommend!
Jolynn VanMeter
1 month ago
Mikala and Holly were able to get someone out to fix my AC on a Friday before a very hot weekend. Connor was very professional and got my AC back to cooling in less than an hour.
matt mcnutt
1 month ago
Holden Graves is a great representative to your company. He explained and answered all my questions and was professional. We even went into tornado warnings and he stayed on site. I informed him he could have knocked on the door and I would have let him shelter in place while it passed over. Maybe inform your people that this is an option so you can keep them safe put there. Overall pleased with his evaluation of my system. Very through. Great work.
Craig Ticknor
1 month ago
They keep me updated as to the time they would be there. They checked my system out. Fixed my problems and gave me suggestions for improving my hvac system. You can’t ask for more than that.
Johnathon Brown
1 month ago
Holden came out and got our air up and running quickly while being as friendly as could be. Would definitely recommend 👌 👍 🙂
Jeffrey Maddox
2 months ago
Hard working crew!!
Tammy Taylor
2 months ago
Tim and James worked hard for 2 days to update my plumping. They were professional and took the time to explain things to me as they worked. I couldn’t have asked for a better team and a better experience.
Dale Goldman
2 months ago
Techs Jack and Owen did an outstanding job while working in difficult conditions. They are knowledgeable and efficient in their work. I will request them for the future semi annual service
Jeanette Blankenship
2 months ago
Everyone I interacted with was friendly and knowledgeable. They did a wonderful job.
Matthew Gray
2 months ago
We needed to replace our water heater and decided to choose Tuck and Howell after prior positive experience despite being a little more expensive than a competing quote. Jim was clearly knowledgeable and experienced, and handled the installation with attention to detail.
Big klu
2 months ago
Very fast and thorough! Jim was very knowledgeable and friendly. Your $20. Service plan is great. We signed up! We’ll be using you from now on.
Chip Cooper
2 months ago
Great customer service. Connor and Thomas were on time, kept me up to date with the progress, and had my AC working very quickly.
Ronald Watson
2 months ago
The technician that came out to check my system was great. Great personality, very knowledgeable, super nice. Very helpful to me with advice. Not too pushy to sell me other products. But of course they are a business so he did mention some other things with recommendations. A all way around great guy. Thank you Tuck and Howell for sending Jesse Segar to my house. I will ask for him the next time I have a need. Thanks again.
Ryan Waddell
2 months ago
Land did a great job and showed me everything that he recommended me doing, in great detail, to ensure my ac system keeps running properly. Thank you very much for your help!
Sam Waldrop
2 months ago
JD is the best!! I am confident my HVAC is in great working order.
Daniel Anderson
2 months ago
I recently had Tuck and Howell install a 4-zone mini split system in my home. Everyone involved was respectful and courteous and made the install process smooth. Wanted to say thanks to Nathan, Jacob, Juan, and others involved with the install. Much appreciated, and the house is feeling cool 😎 Just waiting to see how warm it is in the winter. Thank you.
Barbara Watson
2 months ago
Oscar,Josh and Eric did a great job putting in the new unit. Great work. Very kind. Barbara
Rob Barnett
2 months ago
Did a great job installing my new heat pump & Air handler in attic space. Showed me how to work my new thermostat.
Steven Andrews
2 months ago
Jim did a great job and had our failed water heater swapped out quickly.
Jimmy Huntington
2 months ago
Today my upstairs unit went out on me. Called Tuck & Howell and spoke with Holly and she was able to have someone here in just a few hours. Jackson was super friendly, professional, and courteous. He figured out the problem right away. Unfortunately the supply house gave him the wrong part but he came back with window units for all 3 bedrooms until the supply house opens in the morning! He kept me informed every step of the way. Professional service!
Nick N.
2 months ago
The service technician, Connor, arrived on time. He was very neat and orderly and very conscientious. The office stayed appropriately in contact on the way to our house. Connor gave me full information on what was going on, allowed me to inspect what he was inspecting, and shared photos of key details along with what the recommendations were. I am quite content with the service call today.
Mike Carver
2 months ago
Jesse the Service Tec was on time, very knowledgeable and did a great job! Thanks Jesse !
hannah buggs
2 months ago
Connor (technician) and Josh (field supervisor) came out to take a look at our HVAC today and were so thorough in explaining everything to me about our system and potential repairs/replacements. So grateful for their patience with all my questions and how incredibly helpful they were in laying everything out visually for me to see the breakdown of costs, plans, potential fixes! They aren’t just there to get your money, but truly make you feel like they genuinely want what’s best for you and your home! They stayed for hours walking through everything with me - they took pictures of everything, had me take a look at everything they were seeing, and were honest but in the best way. Would totally recommend them and their services again! I booked the night before and they were literally there the next morning at 8 am. Punctual, communicative, and friendly! Great experience for a not so fun house situation!
Danielle Foster
2 months ago
Tony and Thomas did an amazing job!! Highly recommend them! They did a very good thorough job!
Norma Klemaske Tompkins
2 months ago
Very professional and knowledgeable thank you
Gary Rosenberger
2 months ago
This was part of our system check and it is thorough and uncovered a few issues and we reviewed pictures and I will be making a decision on replacing the unit
James Sinclair
2 months ago
I am impressed with their service. Fast, professional and reliable.
Scott Kaser
2 months ago
Bryson and Tom did great work installing new AC, furnace, condenser and return duct all in one day. Tuck and Howell was a great experience to do business with.
Sam Waldrop
2 months ago
JD is the best!! I am confident my HVAC is in great working order.
Mark Harrison
2 months ago
Justin and Andrew did a fantastic job with a difficult installation. I would highly recommend Tuck and Howell again!!
Max Cormier
2 months ago
Jim the Plumber did a fantastic job. Came and fixed the leak we had in a quick turn-around. I would highly recommend his services!
Mike Carver
2 months ago
Jesse the Service Tec was on time, very knowledgeable and did a great job! Thanks Jesse !
Brooke Mahaffey
2 months ago
Our AC was having issues, and Tuck & Howell HVAC came out quickly to diagnose and repair the problem. The technician was professional, knowledgeable, and took the time to explain everything clearly. The repair was completed efficiently, and our AC has been working great ever since. The customer service from start to finish was excellent—friendly, responsive, and easy to work with. We really appreciate their honesty and quality work. Highly recommend Tuck & Howell for any HVAC needs!
Larry Cox
2 months ago
My down stairs unit was replaced.
The response was quick. the techs Jose and Oscar worked hard and did a great job.
nyasha moses
2 months ago
Conner was very knowledgeable and nice he is helpful on getting me on the right path
Chelsea Johnson
2 months ago
My service with Tuck & Howell was amazing from start to finish. When my a/c went out, they had someone scheduled to come out first thing the next morning. BJ, the tech that showed up, was AMAZING! He got my system working in no time (despite it being from 1988!) and filled me in on issues he saw and ones I might experience in the future. I appreciated his honesty and forthcomingness.

I decided to get a new a/c system and Joey helped me out with that. He did a thorough investigation of my system and came to me with a variety of offers. Once again, his honesty made me super comfortable with choosing a system and spending that kind of money. (Tuck and Howell have great financing options!)

When it came to installing my system, Tom and Brycen were great. Brycen stayed long into the evening to troubleshoot diagnostic issues, keeping me updated on the issues while he worked through them. I appreciated him staying to get my new system up and working so I could have a/c again.

If you’re tired of feeling like companies are pulling the wool over your eyes or extorting you due to your lack of knowledge on a topic, then you need to trust and go with Tuck & Howell. I would trust them again in the future.
Carol Hammett
2 months ago
They we're awesome & very courteous i would recommend them to anyone & have already best service we've ever received from a copy
Libbeee
2 months ago
Although my ac issue was not as simple as I’d hoped, Holden was fabulous from start to finish and Josh was wonderful in finding a solution to a costly procedure that totally suited my budget. I’ve used Tuck and Howell for years and whilst I hope I don’t need to use them again any time soon, if I need to I definitely will.
Shokie Banerjee
2 months ago
James did a great job
Harold White
2 months ago
Agreed on new ac unit on saturday was installed thursday with rebates coming happy so far great job tuck & Howell
Krystal Donald
2 months ago
On time. Courteous and professional! Went over and above to make sure the process was clearly understood!
Gary Rosenberger
2 months ago
This was part of our system check and it is thorough and uncovered a few issues and we reviewed pictures and I will be making a decision on replacing the unit
James Malagese
2 months ago
Came the same day I called. Dry friendly and professional.
Booker Automation
2 months ago
Tuck and Howell plumbing is the best. No run around on pricing and the professionalism was too notch. I believe in surrounding myself with people who do what they say and T&H Delivered!!!
Chris Bottoms
2 months ago
Professional, courteous knowledgeable and great attitude on a hot summer day.
Big klu
2 months ago
Very fast and thorough! Jim was very knowledgeable and friendly. Your $20. Service plan is great. We signed up! We’ll be using you from now on.
Joan L
2 months ago
Very professional yet good family!
Were kind and repair price was reasonable
diane dye
2 months ago
I took advantage of the 29.99 ac unit cleaning service they offer. Brandt was my technician, he was very friendly and professional, did his job & told me of any concerns for future problems. Would highly recommend!
Sam Waldrop
2 months ago
JD is the best!! I am confident my HVAC is in great working order.
Andy Banovic
2 months ago
B. J. is very knowledgeable, reliable, punctual, and friendly. Tuck and Howell is a great company to deal with!
Anna Kellett
2 months ago
Had Pandy out at our other property this afternoon to check our geothermal heat pump and he was phenomenal!!! Glad I found this company short notice! He made sure I was good with no other questions about the equipment. Told me a few things to look for and do if anything happens. 10/10 definitely will be asking for him every time!
Laura Fischman
2 months ago
Tuck & Howell is the best in town and we have always received excellent care and service. Connor and Kevin recently came to our house and they were wonderful!
Zoe Sneed
2 months ago
I would give 6 stars if I could. Signed up online around 5:30pm on Monday, and I had a technician at my house at 11:00am the next day! Jesse Seger was our technician and he did amazing. He was very knowledgeable and explained the problem thoroughly. He gave us options for solutions so we could decide what would fit into our budget this visit. He also taught us what issues to look for in the future as our unit ages. We loved him! Even the dog approved, and she’s a hard sell. Thank you Jesse!
Sherri Langley
2 months ago
Thank you so much Tuck and Howell for your professionalism. It's a pleasure joining the maintenance team there and becoming a regular customer after the experience.I had with the last heating and air pump.You're a breath of fresh air. And another 5 stars for the tech J, D, he did a fantastic job. Great communication skills, pleasant individual. With all of this being done in a timely manner.
Molly Boyle
2 months ago
Kevin was great, knowledgable and helpful, explained the entire process and answered my questions.
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